Luxury Travel Boutique, LLC Terms and Conditions
Luxury Travel Boutique LLC, are herein referred to as “Luxury Travel Boutique”, “LTB”, “Agency”, “We”, “Us”, and “Our”.
Booking Passenger is herein referred to as “Booking Passenger”, “Passenger”, “Traveler”, and “You”.
The Booking Passenger(s) of this notice will be the only recipient of the booking receipt, invoice and terms and conditions. It is the sole responsibility of the Booking Passenger(s) to inform all other Passengers traveling together or sharing the room of the contents of these Terms and Conditions. The Booking Passenger(s), by accepting this receipt and making payment to LTB, acknowledges that they have been advised of, reviewed, and hereby accept these Terms and Conditions and contract for travel related services. Booking Passenger(s) acknowledge and agree that LTB may change these Terms and Conditions from time to time and that those changes become effective immediately. Booking Passenger(s) agree(s) to be bound by the Terms and Conditions that are in effect at the time of your travel or cancellation, whichever applies. You agree that it is your responsibility to be familiar with these Terms and Conditions and to check back from time to time for any changes.
DISCLAIMER: Luxury Travel Boutique is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly owned or operated by this travel agency (including but not limited to air and ground transportation, accommodations, meals, tours and cruises). LTB is an independent contractor and is not an employee, agent, or representative of any of these suppliers. All suppliers are independent contractors, and are not agents or employees or representatives of LTB. All travel services arranged by LTB are subject to any and all applicable laws, regulations, tariffs, and the terms and conditions of any agreement with a supplier. LTB shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to the Passenger(s). LTB is not responsible for any default by our suppliers. LTB shall not be responsible for failure to perform any obligation of this contract due to unforeseen circumstances or causes beyond reasonable control, including but not limited to acts of God (Force Majeure), war, riot, acts of civil/military authorities, social or labor unrest, mechanical or construction failures or difficulties, climactic conditions, criminal acts, fire, floods, disease, epidemics, pandemic, labor strikes or any other actions, omissions or conditions outside the Agency’s control and disclaims all responsibility or liability for loss, damage or injury.
PASSPORTS: Everyone, including children and infants, must have a valid passport book to travel internationally (not the passport card). Failure to comply will result in denial of boarding, no exceptions. LTB is not responsible for passports in any way. Passports may be required to be valid for at least 6 months from your return date. Many countries require that your passport has at least two completely blank pages to be valid. It is the responsibility of Passenger(s) to have valid passports. If your passport expires within 6 months of return date and/or does not have enough blank pages, the passport should be renewed prior to scheduled departure to avoid being denied boarding. The rates LTB provides are for passengers carrying a US passport. Hotels reserve the right to change the rates for passengers booking a US rate but checking in with a non-US passport. Citizens of other countries require a valid passport and may also require additional documents. Such persons should contact consulates of countries to be visited and obtain proper documents before departure. The possession of required and valid passport and visas is the sole responsibility of the Passenger(s).
TRAVEL DOCUMENTS: Passenger(s) assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements for each destination on itinerary. Passenger(s) assume(s) sole responsibility for, and hereby releases LTB from any claims or responsibility for any and all damages incurred as a result of Passenger’s failure to comply with applicable documentation requirements, including but not limited to the requirement that all Passengers procure, and have on their person, the proper travel documents at all times. LTB recommends the Passengers consult with the appropriate domestic and foreign governmental agencies for the current document requirements.
By agreeing to LTB Terms & Conditions, Passenger(s) is(are) authorizing LTB and its agents to accept the passenger contract and all terms associated with your reservation as received by LTB.
It is your sole responsibility to secure and/or pay for any and all visas, reciprocity fees, affidavits, immunizations, etc. that are required to be permitted entry into each destination. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. Please note that entry to any country may be refused even if the required information and travel documents are complete or if Passenger(s) have a criminal history. LTB is not responsible for you being refused entry in any way.
BOOKING ACCURACY/LEGAL NAMES: It is the responsibility of the Booking Passenger(s) to ensure that all passengers’ names and dates of birth as they appear on the reservation(s) match the names of respective passport books exactly. Booking Passenger(s) is(are) required to verify the accuracy of first, middle & last name(s) and date(s) of birth listed on the invoice/reservation prior to payment being applied to the reservation(s). Penalties associated with name changes are the sole responsibility of the passenger(s). Booking Passenger(s) is(are) required to review all components of their booking(s) to verify accuracy which include but are not limited to passenger names, dates of birth, accommodations, transportation, departure city, travel destination, travel dates, pricing and organized. Please notify LTB immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assume(s) full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions immediately.
PAYMENTS: Reservations are held with tour operator/supplier/vendor until the deposit due date. If deposit/payment is not received by LTB on or before the deposit due date, reservations are automatically cancelled and prices are subject to change. Failure to remit final payments on or before the final payment date will automatically put your booking at risk of cancellation and respective cancellation fees/penalties. Please contact LTB immediately, and in advance of the final payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily holds LTB harmless for cancellation of any booking for either late payment or declination of a credit card. Payments are only accepted through our online payment system. Payments are never automatic unless pre-authorized through our system. LTB cannot accept phone payments, checks, bank transfers or any other method of payment.
While our suppliers do accept major credit cards including Visa, Mastercard, American Express and Discover, Passenger(s) must provide to LTB a signed payment authorization agreement for every transaction. Your signed payment authorization is a binding agreement for LTB to submit your payment method for the amount specified and as such you waive any right to chargeback in the case of cancellation for any cause (except fraud), including a Force Majeure event, as defined herein, and agree to refund policies and procedures as outlined in these Terms and Conditions. In the event any Passenger(s) attempts to chargeback, reverse, or recollect a trip payment already made without the authorization of LTB, LTB reserves the right to collect all additional costs, fees and expenses associated with such chargeback, reversal or recollection, including, without limitation, attorney fees.
PRICING: Prices and availability quoted by LTB are not guaranteed until required deposit is fully paid. Pricing and availability may change without notice. Passenger(s) agree(s) that LTB is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is LTB responsible for any errors or omissions that may occur because of incorrect information from third parties or suppliers. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge the previously stated right of the Supplier and agree to hold LTB harmless for any actions or damages arising from supplier pricing. LTB reserves the right to charge Passenger(s) for any increase in taxes, fees or surcharges (i.e. fuel). Passenger(s) acknowledge(s) this right and agree(s) to pay any such additional taxes, fees, and surcharges.
REVISION POLICIES: Any change made to a reservation will incur a non-refundable $50 per revision per person Revision Fee in addition to any increase in trip cost and supplier-imposed change penalties. All revision requests must be in writing and sent to LTB agent by email. The Revision Fee must be paid prior to initiating the revision. Revision(s) will be confirmed via email when it is processed. Revisions are based on availability, subject to supplier approval and are not guaranteed. Revisions made after final payment has been paid may also be subject to Cancellation Policies.
CANCELLATION POLICIES: All suppliers have their own change and cancellation policies, which apply to your booking. Should a cancellation become necessary, please inform your LTB agent immediately in writing by email and include the reservation number(s) associated with your vacation. Upon receipt, LTB will follow industry procedures for any cancellations as outlined in the supplier’s terms and subject to their review. If you are entitled to a refund, please note that the supplier is responsible for this refund, not LTB. Generally, flight tickets, hotel reservation and other items provided for the travel cannot be refunded. LTB is not responsible for a supplier’s failure to pay a refund. All cancellations are subject to LTB cancellation fees in the amount of $100 per person or a minimum of $350 per trip, whichever is greater, due at the time of cancellation. Reservations will also be subject to supplier, hotel, and airline imposed penalties.
REFUND POLICY: All deposits and payments made to or through LTB are non-refundable. LTB is required to pay all suppliers well in advance of your trip date. Because LTB strictly adheres to cancellation and refund policies, Travel Protection is strongly encouraged. If Travel Protection has been declined, there are no refunds for changes or cancellations and LTB will have no further liability to you. If Travel Protection has been purchased, refunds are subject to the insurance policy and subject to a non- refundable $50 per person fee imposed by LTB.
TRAVEL PROTECTION: Travel Protection is strongly recommended. LTB has a professional responsibility to recommend the purchase of Travel Protection to protect both you and your vacation. Such a plan, at a minimum, should cover Trip Cancellation, Trip Interruption, Trip Delay, Medical Expenses, Emergency Evacuation/Repatriation, and Baggage loss or delay. Travel Protection plans can help protect you from loss of non-refundable trip deposits and payments that result from trip cancellation or trip interruption due to a covered reason and can also help with reimbursement for emergency medical costs. While LTB may be able to offer coverage through tour operators or suppliers, there are other third-party insurance providers for you to consult. This responsibility rests solely with each Passenger and LTB advises you to do your research and find coverage that best fits your individual needs. LTB is limited to advising you of the need for such coverage and is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel protection plans. LTB cannot evaluate the adequacy of the insured’s existing insurance coverage. If you have any questions about a prospective or purchased Travel Protection Plan, please call the insurer or insurance agent/broker. All claims must be filed with the insurance provider by you and are reviewed, accepted or declined at the sole decision and discretion of the insurance provider and not LTB. Certain countries have a requirement for foreign visitors to have valid medical coverage for entry. LTB cannot be held responsible for denied entry if any Passenger(s) is unable to provide details to authorities of insurance or denial of entry for any reason. Declining travel protection plan coverage could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel without adequate coverage, LTB will not be liable for any of your losses howsoever arising, for which travel protection plan coverage would otherwise have been available.
FORCE MAJEURE: LTB shall not be responsible for, and shall make no refund for, events beyond its control, such as, without limitation, acts of God, strikes, acts of war, terrorism or civil disturbance, government restrictions, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire, or for acts or omission of Third Parties or other parties not under the control of LTB and all similar events outside our control.
TRAVEL ALERTS: It is each Passengers’ responsibility to educate themselves on current travel alerts by visiting http://travel.state.gov and/or http://wwwnc.cdc.gov/travel/.
Suggested reference materials for passport, visa, health requirements as well as travel advisories:
For US Citizens: http://travel.state.gov
Western Hemisphere Travel Initiative: http://travel.state.gov/travel/cbpmc/cbpmc_2223.html
US State Department Travel Warnings: http://www.travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html
US State Department Travel Alerts: http://www.travel.state.gov/travel/cis_pa_tw/pa/pa_1766.html
US Center for Disease Control for required vaccinations: http://www.cdc.gov/travel
Visa information for US citizens:
http://www.travel.state.gov/travel/cis_pa_tw/cis/cis_4965.html (examples of countries requiring Visas:
Australia, Brazil, China, Egypt, India, Russia, & Turkey)
Note that this is not a comprehensive list of reference sites and is provided solely for your convenience.
These sites are owned and operated by third parties who may alter the URL at any time without notice.
By offering travel to any particular destination, LTB does not represent that travel in such destination is safe or without risk. Should you choose to travel to a country that has been issued a travel warning or advisory, LTB will not be liable for damages or losses that result from travel to such destinations.
If you have pre-existing medical conditions, it is essential that your physician deems you “medically fit to travel” and notates it in your chart before booking your trip. LTB strongly recommends that you review the Centers for Disease Control and Prevention (CDC) travelers’ health page: www.cdc.gov/travel prior to booking. Some destinations require visitors to show proof of vaccination. You should consult a medical professional prior to booking to ensure that you have sufficient time to complete any required vaccinations as well as obtain additional medications that are mandatory and/or recommended before entering the destination.
RISKS: Passenger(s) acknowledges that travel to any location includes certain risks, dangers, and perils (the “Risks”), including without limitation exposure to bad weather, diseases, viruses, illnesses, injury or other conditions which may exist while traveling or in travel destinations. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. Such Risks are unavoidable, and LTB disclaims any and all liability for harm to passenger related to such Risks. Passenger(s) agrees to waive any claims against LTB for the Risks, and to hold harmless, defend and indemnify (including reasonable attorneys’ fees) for any claims or liabilities arising from or related to such Risks, to the fullest extent permitted by law. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors. This agreement also binds your heirs, legal representatives and assigns.
AIRFARE: Airline tickets are highly restrictive, non-transferable and usually non-refundable. Modification of passenger names, dates, times, routings, or departure/arrival airports is at the sole discretion of the airline and, if permitted, may be subject to a substantial change fee. Passenger(s) is(are) responsible for any such fees. Regarding the purchase of air tickets, LTB acts simply as an intermediary between you and the airline. Once you book a reservation, your credit card or debit card will be charged for the amount shown – regardless of whether the reservation is used. Credit will not be given for any unused airline tickets. If an air reservation is canceled prior to departure, it is at the discretion of the airline/tour operator/supplier if an air credit will be issued. Air credits are subject to the terms and conditions set forth by the airline/tour operator/supplier and are subject to change.
All tickets will be issued for economy class unless otherwise specified. All travel will be round-trip unless otherwise specified. Seat assignments are subject to the airlines policies and may be issued on the day of travel. Airline tickets booked through LTB may not eligible to earn frequent flyer miles or loyalty points. Passenger(s) is(are) responsible for supplying the airline with accurate day of travel contact info, loyalty numbers, emergency contact information and TSA pre-check information. You agree to confirm all bookings with the airline prior to the stated date of departure.
LTB’s responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned by LTB. LTB is not able to specify the type of aircraft to be used by any airline. If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. LTB will not provide any refund for trips missed, in part or full.
Where a ticket is purchased and used in violation of the airline’s rules, LTB and the applicable air carrier have the right in their sole discretion to take all actions permitted by law. Please review the airline’s policy located on their website.
Each airline has its own policy regarding luggage. LTB recommends that you check with your airline ahead of time for any weight restrictions and additional charges relating to checked baggage. Luggage fees are not included with your travel package. You will be responsible for paying to the airline any additional charges for checked overweight baggage, including, but not limited to, golf bags and oversized luggage. If you exceed the weight limit set by the airline and excess weight is permitted, you must pay a supplement directly to the airline.
The airline is liable to you for the baggage you entrust to it only for the compensation contemplated in the international conventions and relevant statutes. In the event of damage, late forwarding, theft or loss of luggage, you should contact the airline and declare the damage, absence or loss of your personal effects before leaving the airport, and then submit a declaration, attaching the originals of the following documents: the travel ticket, the baggage check-in slip, and the declaration. LTB strongly recommends that you obtain a Travel Protection policy covering the value of your items.
LTB is in no way liable for damages arising from or related to any airline timetable changes, delays, cancellations, missed connections, mechanical problems, inclement weather, seating assignments, lost/delayed baggage, screening and security delays, refused boarding, failure to check-in properly or failure to provide acceptable identification.
Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative. Please refer to the full list of TSA prohibited items at http://www.tsa.gov/traveler-information/prohibited-items.
ACCOMMODATIONS AND ACTIVITIES: Accommodations are defined as lodgings in a dwelling or similar living quarters afforded to passengers including, but not limited to, hotels, condos, quarters in cruise ships, motels, time shares, campgrounds, and resorts.
Accommodation classifications – The number of stars attributed to the hotels and other providers of accommodations quoted by LTB correspond to a classification established as a point of reference in accordance with local standards in the host country. Please be advised that accommodations and the “star” designations may vary from country to country. The comments LTB makes in descriptions are based on knowledge of the establishments and the comments received from clients. LTB makes no guarantee about the suitability or availability of accommodations, and if the accommodations sought are unavailable, LTB will try to reserve comparable accommodations, if possible. However, Passenger(s) would bear any additional costs for upgrading the room or property. LTB reserves the right, for technical reasons, in cases of force majeure or actions by third parties, to replace the planned hotel with accommodation of the same category offering equivalent services. This would only be in exceptional circumstances and in such cases, LTB will inform Passenger(s) as soon as this necessity is known.
Taking possession of and vacating your room – Policies regarding taking possession of and vacating rooms often vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the relevant policies and times. LTB is not responsible for any charges and damages resulting from your failure to timely take possession or vacate your room. Typical check in time is 4pm and check out time is 10-11am. Early possession or late evacuation of your room may result in fees charged by the hotel and are at the hotel’s sole discretion and paid entirely by the passenger(s).
Types of room – Room classifications and amenities vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the specific amenities offered at the time of your stay. LTB makes no guarantee that descriptions and photographs are an exact representation of the particular rooms offered. Special requests, such as bedding preferences and room location can be communicated to the hotel prior to your arrival, but these requests are up to the hotel to honor. LTB is in no way responsible for granting or confirming special requests like this.
Activities offered during your stay – An activity may not be appropriate for all ages or for individuals with certain medical conditions or abilities. LTB may not be held liable in the event of an incident or accident which is due to a lack of vigilance on your part. It may happen that certain activities are no longer provided for climatic reasons, in the event of force majeure, during a stay out of the tourist season, or when the minimum number of participants required for providing a given activity is not reached (examples: group sports, children’s clubs). In the early or late season some activities may not be available, some of the facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress. As a general rule, entertainment and sports activities may vary in frequency depending on how many people are staying at the time and on climatic conditions. Particularly during the high season, it is possible that the number of parasols, loungers, sports equipment, etc., are insufficient for the demand. The opening hours of bars, restaurants, and clubs, etc., may be irregular and dependent on the management of the establishment in question. You agree that LTB is not liable for activities unavailable due to any reason.
You acknowledge that the use or enjoyment of an activity may be hazardous and inherently risky, and, to the maximum extent permitted by law, LTB shall have no liability for any personal injury or death; lost, stolen, damaged or destroyed property; or other liability arising out of or in connection with the use and operation of the activity, and all actions or events occurring prior to, during, at, or after the activity.
Infants – Passenger(s) traveling with an infant is(are) advised to bring necessary food for the infant, as it may be unavailable in destination. You may be asked to pay a charge, for example for provision of a crib and/or for heating baby food and drinks. You should request this when making your reservation, though LTB cannot confirm the availability of such services.
Traveling with children – Notary permission documentation is required for all minor children traveling with anyone other than both legal parents. It is the Passenger’s sole responsibility to obtain and maintain notarized permissions for all minor children who are not traveling with both parents.
Pregnant women – LTB advises pregnant women to consult their physician before booking travel, in order to confirm that it is appropriate for them participate in the trip. You agree that LTB will not be liable for any damages arising from inability to participate in any or all of the trip due to pregnancy or related illness and no compensation will be payable under such circumstances.
Passengers with special needs or disabilities – If Passenger(s) have special needs and/or disabilities, it is recommended that the Passenger(s) contact the provider of accommodations or activities ahead of time and verify that special needs can be met. LTB can make no guarantee as to the ability of any accommodations, activity provider, or facilities advertised on its site to meet the special needs of clients. LTB has no special knowledge regarding the suitability for disabled persons of any portion of any tour or activity offered. For information concerning the suitability for disabled persons for any portion of any tour or other reservation, contact the provider directly.
YOUR CONDUCT: Each Passenger is expected to act responsibly and adhere to all behavior guidelines established by our local suppliers. LTB and local suppliers reserve the right to remove you from any trip if you endanger yourself or others. In any such case, there will be no refund.
When you book with LTB, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us. LTB is not responsible for any costs incurred concerning a Passenger removed from a vacation/holiday. Passengers agree not to hold LTB or any of its related entities liable for any actions taken under these terms and conditions.
Baggage and personal effects are at all times the sole responsibility of the Passenger(s).
NON-DISPARAGEMENT: LTB encourages our clients to provide us feedback on our services along with our suppliers’ services. Clients accepting these terms and our services agree that they will not disparage the company or any of its agents, officers. directors, or employees. For purposes of this Section, “disparage” shall mean any negative statement, review, report or ranking, whether written or oral, about LTB and its companies, employees, officers, directors. Such actions as stated are in breach of this non-disparagement agreement and entitles LTB to seek compensation for damages in the amount of $50,000 per instance.
SEVERABILITY: If any provision of these Terms and Conditions shall be held unenforceable, such provision shall be struck and the remainder shall remain enforceable.
JURISDICTION: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio without regard to conflict of law principles. Any dispute arising from the contract shall be litigated in Lucas County, OH. All Passenger claims must be submitted in writing and received by LTB no later than thirty (30) days after the completion of the LTB trip. Passenger claims not submitted and received within this time shall be deemed waived and barred.